Reviews

Customer service driven company. Jeremy is a diagnostic tech, not a parts replacer. Best HVAC experience I've ever had in 40 years of home ownership. Use with confidence!!

We used them when we first bought our house they helped us out now this is the second time we have had them replace the second half of our HVAC system quick response and quick replacement very professional thanks again James I also posted a…

We highly recommend JF Maxwell Heating and Air. Very knowledgeable and reputable company.

My heating system failed due to age and left us with no heat for our house. I called JF Maxwell, explained my situation and they immediately sent a technician to my house. The technician determined due to age and system failure, failed for …

I texted the owner on Saturday morning at 9:00 AM. My cabin heating u it was not operating. I am out of state and we had renters in the cabin without heat. Jeff promised to be there after lunch between 1 and 3. He arrived at 12:15pm and…

Wonderful service! Do not hesitate to use this company. They are very responsive, professional, and personable. They are honest trustworthy and explain everything. I highly recommend them and will continue to utilize their services.

James and Will were professional in every way, and I couldn't be more pleased with the excellent job they did in installing my new A/C equipment. JF Maxwell is absolutely top-notch!

Once again, JF Maxwell found a solution for our home in a professional, easy to work with manner, and worked with us fairly. We look forward to working them again in the future.

Great service. Completed work on time. Would recommend to everyone!!!

JF Maxwell is my go to business for all things a/c & heating related. They have installed & repaired all systems including mini-splits. I trust their opinion and the quality of their work. With each visit I learn more about the household's …

My neighbor referred JF Maxwell Heating and Air as he had used them and was very satisfied. We had them install a new HVAC System for the entire house and then had them back 2 years later to install AC/Heating Units in our basement. I …

On time, friendly, professional. All cleaned up before leaving. Have been using them for several years and will continue.

When my heat went out in the dead of winter they came and assessed the situation, replaced my system in a timely manner, were kind, honest and professional....and not overpriced. So happy to have discovered this company, and look forward to…

Great service from evaluation to quote to installation. James, James Jr. , Pasquale, and Joseph were fantastic!

We were very pleased with the services we received from JF Maxwell in replacing our AC Handler. Prompt service and very professional. We highly recommend them.

Fast and accurate. Continuity of service. The unit was installed by JF Maxwell many years ago and they were still able to send out someone who had worked on that job.

Knowledgeable, professional and shows up when they say. Fair to deal with. I will have them back again.

We had our entire HVAC system (AC and furnace) replaced with American Standard equipment. JF Maxwell did an excellent job in all aspects of the process from quote, scheduling, installation and follow up. They were prompt and very …

Jeremy quickly knew what was wrong and replaced the bad part in minutes. I’m glad I called them.

Shows up on time very REASONABLE price

Great service, fair and honest… highly recommend this company…

Their service was excellent. They actually came early due to a canceled appointment. They had my AC up and running in half an hour. I would highly recommend them to anyone who is looking for great service and affordability

Excellent to work with .price was very fair . Would work with them again

Third time using this company and it’s possibly the best company the Blue Ridge area. Service is extremely fast, they always answer their phone, show up when they say they will, and are priced very fair.

EXCELLENT Service! JF Maxwell is #1! Wouldn't go with anyone else!

Very knowledgeable. On time, proficient & clean. Great experience!

Great price, great service. I would call them again in a heartbeat. Happy customer!

We were so impressed with how quickly they were able to replace our system and so happy with their pricing. We researched several other companies and couldn’t believe how reasonable they are!

Overall the service was excellent, timely, and the technician was very knowledgeable. I would not hesitate to refer Maxwell Heating and Air to anyone...and already have done so.

2nd time using these guys and both times it was same day service. Highly recommend!

They are punctual, knowledgeable, professional and provide expert services for a reasonable price, and we happily recommend them

Was avaiable to get my system up and running on a Holiday weekend. Thank you!

Great folks and great service

Wonderful service. Worked hard to make sure I got what I needed and didn’t have to over spend. Professional, curious, and did a great job. Will never use anyone else.

You are very good and will tell my friends about your services.

We highly recommend JF Maxwell! We can’t say enough about working with this wonderful company. By far the best heating & air company we have ever worked with!

⭐️⭐️⭐️⭐️⭐️

These folks are awesome. Came out quickly and solved the issue efficiently. Really like working with service people that are on the up and up.

Always a good experience! Thanks for all your help!!

I have used JF Maxwell for years! Always professional and keeps my house nice and cold in the summer and warm in the winter!!

Replaced 18 year old HVAC system. JF Maxwell offered same day appointment to diagnose and provide estimate. Everyone I spoke with was very professional and helpful. Due to manufacturing constraints it did take a week to receive the new …

I requested a preventative maintenance appointment on Saturday and promptly received a reply with an appointment scheduled for Tuesday. The technician was polite and knowledgeable and I trusted his evaluation. I would recommend this …

Called to have airflow issues with HVAC inspected. Super friendly and knowledgeable. Identified the problem and educated me on the subject for future issues. Jeremy was the tech that came. Highly recommend this company.

Outstanding! Y'all will be our go to Hvac company. Thanks

Great experience. Timely, cost effective,

Quality install, good follow up.

Jeramy did a excellent job servicing me but water damage was caused by defective water heaters that had to be replaced.

It went great--tech went out of his way to fix the problem within two hours after we called.

Thanks!

Excellent company! Jeremy and Jim always do a great job!

Great people to work with... Extremely reliable & trustworthy. They really care about their customers.. We have used them for AC replacement & services for a while now, and they just keep performing.

Very pleased with the service and the honesty of the owner. He explained everything that was wrong with my system and anything that in the future might need to be brought up to date. Did not pressure me at all to make any unnecessary …

We think they are the best! So honest and prices are reasonable. We have used them over the last 5 years and highly recommend.

Had a leak in our basement we thought was coming from the furnace. They came out in the late evening within an hour of calling. The leak ended up being from a crack in the floor due to bad storms. They helped us fix it & clean up the water …

I had such a great experience with Jeremy he was prompt and very sympathetic to my situation and fixed my problem within minutes and I just can’t say enough good things about him and I will be calling on him again and I recommend him and …

We have used JF Maxwell for years now. He and his staff are prompt and they get the job done. 5 star all the way!!!

They are still new to me, and we still have some work to do come warmer weather with the complete HVAC instal, but so far so good. Four stars is pretty good for me because you GOTTA BE SUMTHIN to get 5 from me. Could still happen.

Very professional and on time. Happy with the service, will use Maxwell again.

Thank you very much for did wonderful work I appreciate I will recommend to other

Prompt and efficient service and good advice for operation of our HVAC.

Prompt response when we called for a quote. They were here the next day to install our new system. Very professional and extremely friendly.

Jeremy was great and came out same day which happened to be the Saturday after Christmas...thank you!

the services was great ,tech was very helpful and courteous

I can’t thank James enough for his expertise, knowledge and thoroughness when checking out our heating system! He was courteous, professional and on time! They have earned a customer for life! 5 ⭐️!

James came out for same day service for a problem with my heating. He assessed the problem and also found some code violations and fixed the problem while educating me on the issue at hand. He was prompt, courteous, honest, and extremely …

Very helpful on the phone prior to eventually needing to come to my house to fix something. Honest guys, responsive and made repairs without gouging me or suggesting additional work I didn’t need.

We could not get anyone to come over. The earliest was two days. Maxwell said one day but came out that day. We were without heat for two days. James came over and took care of the problem. Service and price was outstanding.

First off we called because on a very cold day, the heat was not turning on; the person we spoke with at JF Maxwell, who was very kind, attempted to troubleshoot the problem by phone to avoid the cost of an on-site visit. Although this didn…

James III came to inspect our unit, and he is very professional, friendly and prompt. He is also very knowledgable and explains any question you have. Excellent service, well run business, and nothing but good things to say about this …

Fast response, friendly professional service, and great communication. Highly recommend!

Absolutely amazing job! Very friendly and fast. We will definitely be using this company again. Thank you!

Very fast and very effecient. I recommended them.

...I think that your work is professional and Jeremy is a gem. He takes time with me and goes out of his way to explain and answer my questions.

I called after hours expecting an answering service and spoke with J F Maxwell II. Jeremy called within minutes from the office setting up an appointment the next day since I told him I wasn’t in desperate shape and didn’t need anyone out …

The installers did excellent work. They removed an old system and put a beautiful HVAC system in its place. They were careful and thorough.

James Maxwell and team were prompt, in constant contact and total professionals. Had a glitch with the system and they stayed on top of it making sure it was resolved. Our new system was explained thoroughly. My questions were answered with…

JF Maxwell did a great job and came out the same day. I highly recommend them for your HVAC needs.

I highly recommend this business for excellence on every level: timely return of phone calls, text notification when the technician has been dispatched is is enroute, accurate quotes, timely and excellent communication, friendly personnel, …

This company is truly professional from the quote to the installation of new furnace and AC unit. They were on time, worked hard and very polite. When the installation was complete they went over everything with me and it’s hard to find a …

This company was extremely professional and courteous and during this Covid time wore masks and social distance and did everything they could to keep the homeowner safe. They were the third company I called when lightning took out my AC …

This is a wonderful group of people they know their stuff and I am very pleased with their work

Great service,Great price ,5 Stars on everything.Thank You so much.Sammy and Judy Wright

Excellent service and professionalism!

My air conditioner started leaking coolant from the coils so it was time for a new unit and the old heat exchanger had to be replaced in the attic because it was not compatible with the new AC unit. They got me running cool that day by …

Contact management is excellent with prompt acknowledgement of my initial request and excellent follow-up communication.

The repair staff were friendly, informative, and effective. Repair options were fairly laid out, and repair costs were…

I am so impressed with this company. The tech that came out and got everything fixed for me was JF Maxwell III, and he was fantastic. He was genuinely everything you would hope for in a service technician. He showed up on time, was very …

The staff were all friendly and the technicians quickly diagnosed the problem with my AC. Very reasonable fee as well. Thanks!

Would highly recommend this company based on response time and helpfulness! I have not had the unit replaced yet, but I will use them have been impressed with this company so far!

JF Maxwell is a fantastic company. They were early to the appointment and had my ac fixed within 30 minutes. I will definitely use them again.

Great job and great service. Thanks to JF Maxwell we r cool against.

The Holly Springs team got to our house the same day of the call twice in one week. They responded and worked quickly. Prices are fair. Nice and Professional people. Jeremy and his partner (not sure of name) were awesome!

We needed them to come out two times in one week for two separate AC issues. They answered quickly, responded quickly and got the job done in record time. Fair prices and great knowledge of the process and repair. Thank you Jeremy and your …

They were friendly and professional. They squeezed us in same day which we very much appreciated after sleeping in a warm house overnight. Highly recommend.

I highly recommend this company. They actually answered the phone when I called on a Sunday evening . Scheduler was very nice and reassuring . The Technician came out early the next morning. He was professional diagnose the problem and …

I've never had an air company care so much about the persons they were tending to. It was a very great experience and will use them again.

I called in a service call at 8 a.m. on a Tuesday in July for concerns with my central AC unit. James Maxwell III was onsite by noon the same day. He quickly diagnosed the issue and provided a quote for a new unit, with labor. He scheduled …

Competent, courteous service. 10 out of 10. 👍

Excellent service!!! This is definitely who you want to call with your HVAC needs!!!

Thank you do much for your quick service. I will defiantly use your company again!

They responded very promptly on a Sunday afternoon and had my a/c running again in minutes. Very pleased, will definitely use again.

Had a leak in the the system which turned out to be an easy fix the techs quickly identified the problem and corrected it. Very professional company and we will use them again.

Sam and Jeremy were absolutely wonderful, they are professional and knowledgeable. Our mini split unit went out and they were able to come out the next day. Unfortunately we need a replacement, however they pointed us in the right direction…

Would highly recommend! They are professional and timely.