I had such a great experience with Jeremy he was prompt and very sympathetic to my situation and fixed my problem within minutes and I just can’t say enough good things about him and I will be calling on him again and I recommend him and …
read moreThey are still new to me, and we still have some work to do come warmer weather with the complete HVAC instal, but so far so good. Four stars is pretty good for me because you GOTTA BE SUMTHIN to get 5 from me. Could still happen.
We will gladly take the 4 STARS and hope to continue to earn your trust!!! Thank you fir the business!
James Maxwell
Thank you very much for did wonderful work I appreciate I will recommend to other
James came out for same day service for a problem with my heating. He assessed the problem and also found some code violations and fixed the problem while educating me on the issue at hand. He was prompt, courteous, honest, and extremely …
read moreFirst off we called because on a very cold day, the heat was not turning on; the person we spoke with at JF Maxwell, who was very kind, attempted to troubleshoot the problem by phone to avoid the cost of an on-site visit. Although this didn…
read moreJames III came to inspect our unit, and he is very professional, friendly and prompt. He is also very knowledgable and explains any question you have. Excellent service, well run business, and nothing but good things to say about this …
read moreVery fast and very effecient. I recommended them.
...I think that your work is professional and Jeremy is a gem. He takes time with me and goes out of his way to explain and answer my questions.
I called after hours expecting an answering service and spoke with J F Maxwell II. Jeremy called within minutes from the office setting up an appointment the next day since I told him I wasn’t in desperate shape and didn’t need anyone out …
read moreMr. Maxwell discussed in detail my HVAC problem and because of its age with the R22 Freon system and it had leaked 2 times damaging my hardwood floor twice!!! We agreed upon a new Rheem system which he said he could install 2 days later in…
read moreJames Maxwell and team were prompt, in constant contact and total professionals. Had a glitch with the system and they stayed on top of it making sure it was resolved. Our new system was explained thoroughly. My questions were answered with…
read moreI highly recommend this business for excellence on every level: timely return of phone calls, text notification when the technician has been dispatched is is enroute, accurate quotes, timely and excellent communication, friendly personnel, …
read moreThis company is truly professional from the quote to the installation of new furnace and AC unit. They were on time, worked hard and very polite. When the installation was complete they went over everything with me and it’s hard to find a …
read moreSteve, we pride ourselves on professionalism, transparency, and efficient service. We're glad we were able to help you out! Please let us know if you need anything else in the future. -James M, Owner
They were VERY prompt and professional. Very clear assessment of what was needed. Highly recommend them. This was the second time I’ve used them for an installation.
Stephen, we specialize in prompt and professional service! We'll always be transparent with our customers. We'll always be here when you need us. -James M, Owner
This company was extremely professional and courteous and during this Covid time wore masks and social distance and did everything they could to keep the homeowner safe. They were the third company I called when lightning took out my AC …
read moreSharon, we proud to provide professional, kind service. It's important that we keep our community safe and healthy at all times. You can count on clear communication throughout the whole process. Please let us know if you need anything else in the future. -James M, Owner
My air conditioner started leaking coolant from the coils so it was time for a new unit and the old heat exchanger had to be replaced in the attic because it was not compatible with the new AC unit. They got me running cool that day by …
read moreDarron, we know a functioning air conditioner is imperative during the summer, so we'll always respond promptly to any service requests that we receive. We're glad we got it up and running efficiently! Let us know if you need anything else in the future. -James M, Owner
Contact management is excellent with prompt acknowledgement of my initial request and excellent follow-up communication.
The repair staff were friendly, informative, and effective. Repair options were fairly laid out, and repair costs were…
read moreDarrell, we're happy to share our knowledge with customers! We'll always be readily available to help with whatever they need. We'd love to help you out again in the future — just give us a call. -James M, Owner
I am so impressed with this company. The tech that came out and got everything fixed for me was JF Maxwell III, and he was fantastic. He was genuinely everything you would hope for in a service technician. He showed up on time, was very …
read moreAmber, we're glad we were able to help you out! Professional comes second nature to us. Let us know if we can help you out with anything else. -James M, Owner
The staff were all friendly and the technicians quickly diagnosed the problem with my AC. Very reasonable fee as well. Thanks!
Ricky, we love helping out those in our community. We're glad we could get your AC up and running properly again. Let us know if you need anything else in the future. -James M, Owner
Would highly recommend this company based on response time and helpfulness! I have not had the unit replaced yet, but I will use them have been impressed with this company so far!
Windy, you can count on efficiency with us as we know time is valuable! We're glad we were able to help you out. -James M, Owner
The Holly Springs team got to our house the same day of the call twice in one week. They responded and worked quickly. Prices are fair. Nice and Professional people. Jeremy and his partner (not sure of name) were awesome!
Hannah, we'll be here whenever you need us! You can always count on professional and friendly service. -James M, Owner
We needed them to come out two times in one week for two separate AC issues. They answered quickly, responded quickly and got the job done in record time. Fair prices and great knowledge of the process and repair. Thank you Jeremy and your …
read moreLogan, we know how vital AC is — especially in the dead of summer! We'll be here if you need us again. -James M, Owner
They were friendly and professional. They squeezed us in same day which we very much appreciated after sleeping in a warm house overnight. Highly recommend.
Heather, we love giving our customers the very best service. Please let us know if you need anything else in the future. -James M, Owner
I highly recommend this company. They actually answered the phone when I called on a Sunday evening . Scheduler was very nice and reassuring . The Technician came out early the next morning. He was professional diagnose the problem and …
read moreLori, we'll always be readily available for our customers, as we know things happen unexpectedly. We;re glad we could help you out! Please let us know if you need anything else. -James M, Owner
I've never had an air company care so much about the persons they were tending to. It was a very great experience and will use them again.
Brantley, we'll always treat our customers like family and go above and beyond for them. We're glad we could you out — let us know if you need anything else. -James M, Owner
I called in a service call at 8 a.m. on a Tuesday in July for concerns with my central AC unit. James Maxwell III was onsite by noon the same day. He quickly diagnosed the issue and provided a quote for a new unit, with labor. He scheduled …
read moreAnnette, it's imperative to have a fully functioning air conditioner — especially in July! We'll always work with our customers to get them exactly what they need. -James M, Owner
Competent, courteous service. 10 out of 10. 👍
Thank you do much for your quick service. I will defiantly use your company again!
They responded very promptly on a Sunday afternoon and had my a/c running again in minutes. Very pleased, will definitely use again.
Michael, you can always count on prompt service as we know air conditioning is vital in July! We're glad we were able to help you out. -James M, Owner
Had a leak in the the system which turned out to be an easy fix the techs quickly identified the problem and corrected it. Very professional company and we will use them again.
Bob, we'll always be here for whatever our customers need help with. It's our pleasure to provide professional and helpful service. Please let us know if you need anything else in the future. -James M, Owner
Sam and Jeremy were absolutely wonderful, they are professional and knowledgeable. Our mini split unit went out and they were able to come out the next day. Unfortunately we need a replacement, however they pointed us in the right direction…
read moreMelody, it was our pleasure to help you out with your replacement and suggesting the right unit for your home. Thanks for your support! If you ever need anything in the future, we'll be here. -James M, Owner
We did not expect the quality of service that we received. They came out and got us up & running the same evening that we called. They were VERY reasonable & we would recommend JF Maxwell Heating & Air to all of our friends.
Nancy, we're so glad we were able to help you out. You can count on quality service every time. Let us know if you need anything else in the future. -James M, Owner
This is the second time I’ve called them and the second time they were fantastic! Called at 7:15 pm on Friday night and had a tech at my house and my air restored by 8:20 that night. Great company, great service!
Cliff, you can count on great service every time! We'll always be there for our customers and community. Please let us know if you need anything else. -James M, Owner
Simply outstanding service and we will most definitely use JF Maxwell in the future. Our family just purchased the home and we were unfamiliar with a propane heating system but had limited knowledge of the regular AC unit/capacity. Our call…
read moreMike, you can always count on outstanding work with us. It was a pleasure getting to know you and your family. We value our customers' time and will always work with you to get the job done right at a great price. Let us know if you need anything else in the future. -James M, Owner
Fantastic professional customer service. Very knowledgeable and experienced. I highly recommend this company and will use them in the future if needed.
BD
Barry, you can always count on professional and top-of-line customer service. We love sharing our knowledge with our customers and helping them out as best we can. -James M, Owner
Top notch company with the utmost professionalism. JF Maxwell is the only company I will use for all of my HVAC needs. Recommend highly to call them first.
Lance, you can always count professional service with us. Thanks for being a loyal customer — we'll always be here for you. -James M, Owner
Same day AC repair. James was professional and friendly. Informed me of what needed repaired. Cost of service call and repair was very affordable, and much appreciated.
Kathy, we know how important it is to get your AC up and running again in no time. You can always count on us to be professional and treat our customers like family. Take care! -James M, Owner
Genuinely the best service I have ever had from a company. We called close to 9 pm and requested service for the next day. The woman who answered the phone insisted someone come out this evening to make sure we were comfortable. Shortly …
read moreWhat a great company! I will be calling y’all for any future HVAC needs or repairs! They called me right back on a Sunday, during a holiday weekend!
Professional and friendly! They did some trouble shooting with me on the phone, which …
read moreRose, we'd love to help you out again with all of your HVAC needs! We'll always go above and beyond for our customers to help them in any way we can. In the meantime, take care! -James M, Owner
New home and found company online based in good comments. Samantha walked me thru what to expect. Jim, the technician, was very knowledgable and was able to diagnose the problems and get them resolved and explain everything to me. His …
read moreJulie, we're so glad we were able to help you out! It was a pleasure to meet you. We hope you're doing well. -James M, Owner
JF showed up when they said they would and completed the job quickly and at budget. Great service and price !! Highly recommend this company.
Thank You
It was our pleasure to help you out, Brad. We love providing efficient and affordable service to our customers. Give us a call if you need us again in the future. -James M, Owner
Quickly responded to my broken water main (from land shifting). A one person "team" (due to a call-out) was still able to accomplish the entire job single handedly. Appreciate all the professional work. Will use this business & call again…
read moreMark, you can always count on prompt and professional service from us! Let us know if you ever need anything else. -James M, Owner
They were extremely responsive and accomodating in getting a new HVAC system installed so our real estate Closing could continue smoothly
It was our pleasure helping you out, Irene. I'm glad we were able to help move along your closing. You know where to find us if you need us again.
James M, Owner
We had them come give us a second opinion on the furnace in our new house. We were told by another company that we needed a new furnace. They worked us in the same day! They said it had not been installed properly for propane which caused…
read moreWe always want to be transparent with our customers, Eileen. We know how costly replacing a furnace can be, so we're always happy when we can get to the root of the problem without breaking the bank. Providing honest service is something we're proud to do. We'll be here if you need us again the future. -James M, Owner
I would also like to add integrity. They were able to find an issue with my furnace that 2 other companies couldn't find and ALMOST cost me over $600 for a new furnace and having to pay for an electrician. They didnt leave until my heat …
read moreWe never want to break the bank, and our customers deserve the best deal as well as the best quality. We know you could've chosen a number of places to help you out with your furnace, but we're so glad you chose us. We're here for anything else you need. -James M, Owner
Very responsive, knowledgeable , & just great folks to work with. Very impressed with the quality of their work, along with getting a great price. Highly recommend.
You're great to work with too, Judie. It's not just about heating and air for us. We want to build relationships with our customers and help them out whenever possible. Call us if you need us again. -James M, Owner
I highly recommend JF Maxwell. We called on a Saturday morning and Sam and Jeremy made it out that same afternoon. They explained everything in detail, provided all of our options and answered all of our questions. Very knowledgeable and…
read moreWe understand that time is of the essence, so we always try to make it out to see our customers right away. It's really important to us that we communicate clearly with folks so there are no surprises. Thanks for the support, and we look forward to working with you again if you ever need us! -James M, Owner
A kind and smart company. We have used them several times because they are quick, smart and efficient. I would highly recommend them for any repairs and installations of heating and air.
Robert, we're always happy to help you. Thanks for the kind words and for being such a loyal customer. You know where to find us if you need anything else. -James M, Owner
Well trained personnel and very helpful. Would recommend them and will call them again.
Kay, our team has all of the necessary skills and knowledge to give our customers the very best service. I'm so glad you think so too. Looking forward to that phone call. Take care. -James M, Owner
Excellent customer service from start to finish. Very responsive, great communications and extremely professional. We would recommend them to anyone in the area!!
I'm glad we could give you timely and professional service, Heidi. Thanks so much for the recommendation. We'll be happy to help anyone in your area! You know where to find us if you need anything else. -James M, Owner
The employees of JF Maxwell Heating & Air showed up on time and did a first rate job of replacing our furnace. They also came out a week later to install a thermostat cover at no charge. This is an awesome Company to work with!
Nancy, I'm so glad we were able to replace your furnace and install that thermostat for you. I love making my customers' lives easier. Thanks for the support, and give us a call if you ever need us again. – James M, Owner
Our A/C went out while we were on vacation, so we came home to a hot house. They came out the day I called them to diagnose the problem and came back the next day to install a whole new system. As much as I didn’t want to write that check, …
read moreScott, we understand how important time is in these situations. It was our pleasure to come out and help you so you weren't stuck in a cold house. Sometimes these things happen, but you'll get your money's worth out of that new system! Call us if you ever need anything else. -James M, Owner
They are a great company to do business with. They are punctual, knowledgeable, honest and efficient .
Barry, you're a great customer to do business with. I'm glad my team gave you our standout service from timeliness to execution. Give us a call if you ever need anything. -James M, Owner
The technician went the extra mile to help get my a.c. working again. He said he will try his best and he really did. He and his partner were a blessing. I want to say thanks. You'll are one in a million that tries there hardest to please …
read moreDavid, it was our pleasure helping you out. We know how important it is to have a functioning AC. We want to say thanks to you for these kind words! Hopefully next time we see you it's under better conditions. Take care. -James M, Owner
Very pleased with the service and the honesty of the owner. He explained everything that was wrong with my system and anything that in the future might need to be brought up to date. Did not pressure me at all to make any unnecessary …
read moreI don’t know what say. These
People are REMARKABLE! Called them to come and check out a new unit in our new house.
They found lots of issues. They found in 10 minutes what the builder and HVAC contractor he used couldn’t find in multiple …
read moreOn August 24,2019, our air conditioning system failed to operate. Not a good thing especially with this summer heat.
We called Maxwell that morning and shortly after, James arrived and fixed the issue with the air conditioner. We are …
read moreJessica, I know how important it is to have a functioning air conditioner — especially in the summer. It's so crucial to respond to these emergencies in a timely manner, so I'm glad we did. I hope you had a great, cool weekend! Feel free to reach out if have any other issues. We'll be happy to help. -James M, Owner